clean it ease
place to change
where you need it
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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As a first time parent I’m a bit overwhelmed with the amount of products available for new parents so just bought this on a whim (there’s only so much time you can waste searching for the perfect changing mat). It arrived quickly, folds up nicely, has a nice design. I’m not really sure what more I could want for something to change poopy nappies on!
I bought this to use with my second baby. Just wish I’d got it with my first! It’s so much easier having the wipes, nappies and bags all in one place rather than digging around for them in a changing bag. Like the design!
It will do the job and that's all that matters. It's cheaper than the name brand, the quality might be a bit different but it still does the same job. It's cheap enough so I wouldn't mind buying one again in a year when this gets messed up
Product same as in the photo. Very easy to open and close. It barely weighs anything or occupies space and the material is easily cleaned. Very happy with the purchase.
I like how it's lightweight and easy to carry around. Wish the changing area was a little larger as my 1 month old can no longer use it as it's too small for him now
Very convenient and easy to use. Perfect size for on the go, in which it is easy/fast to clean. Headrest can have a bit more cushion to it but overall it’s a good gift to give.
t’s a great but it is too big for a diaper bag so it better to carry alone it self (for my part) Zipper did come apart when I first got it as I was putting my things in but in fixed it and it has help up great
As the picture is perfectly suitable and very useful when going out
While I like the idea of this product it doesn’t actually hold that much and be able to fasten. I have nappy sacks, wipes, cream and about 5 newborn size nappies in the pockets and it doesn’t close so sort of defeats the object as I wanted to be able to keep all things changing related in this and separate but will have to also put things loose in changing bag
Conform to the description, perfect, good size. Thank you very much
We bought this after our newborn was here and she peed on our couch during a diaper change. Coming from a 3rd time mom here, changing tables are nice and all, but you’ll find yourself putting your baby on the closest safe piece of furniture typically for a diaper change. During the daytime for us, that’s usually the couch. This just gives you piece of mine and offers a bit of protection when changing your baby on those alternate/not waterproof surfaces. It’s a pretty basic product. Long enough to serve its purpose. Thick enough not to be flimsy. It folds up and Velcro’s closed for portability. Would also be great in a diaper bag.